Legal & Policies
Important information about using Learngrid, protecting your privacy, managing cookies and keeping our learners safe.
Last updated: 17 August 2026
1. Introduction
These Terms & Conditions govern your use of Learngrid and participation in our online learning programmes.
2. Our Services
Learngrid provides live, instructor-led online group learning programmes for learners aged 6–16.
Our core programmes include Mathematics, Coding, and Language & Culture.
3. Enrolment
Enrolment is subject to programmeavailability, cohort capacity and the applicable enrolment requirements.
4. Classes & Attendance
Our standard programme provides two live classes per week, with each class lasting 90 minutes.
Parents and guardians are responsible for ensuring that learners are able to attend their scheduled classes.
5. Payments & Subscriptions
Programme fees are charged according to the selected billing plan and the applicable pricing for the learner's market.
Our preferred payment arrangement is recurring four-week billing. Longer-term learning-cycle subscriptions may qualify for applicable discounts.
6. Changes to Services
Learngrid may make reasonable changes to programmes, schedules, instructors or other service arrangements where necessary.
7. Contact
If you have questions about these Terms & Conditions, please contact the Learngrid team.
Last updated: 17 August 2026
1. Introduction
Learngrid respects your privacy and is committed to protecting the personal information entrusted to us by families, parents, guardians and learners.
2. Information We Collect
Depending on how you interact with Learngri, we may collect information such as:
- Parent or guardian name
- Contact information
- Country of residence
- Learner age and relevantprogramme information
- Enrolment and subscription information
- Information submitted through our forms
3. How We Use Information
Information may be used to provideour services, manage enrolments, communicate with families, process subscriptions and respond to enquiries.
4. Information Security
We take reasonable measures to protect personal information from unauthorised access, alteration, disclosure or destruction.
5. Children's Information
Because Learngrid provides educational services to children, we take particular care when handling information relating to learners.
Parents and guardians should ensure that information supplied during registration and enrolment is accurate and appropriate.
6. Your Rights
Depending on your location and applicable law, you may have rights relating to personal information held by Learngrid.
7. Contact Us
If you have questions about privacy or how your information is handled, please contact us.
Last updated: 17 August 2026
1. Our Commitment
The safety and wellbeing of our learners is fundamental to the Learngrid learning experience.
We are committed to creating a respectful, inclusive and supportive online environment for children and young people.
2. Learner Safety
Our learning programmes are designed with the safety and wellbeing of learners in mind.
Tutors and other individuals involved in delivering our programmes are expected to maintain appropriate professional standards when interacting with learners.
3. Online Learning Environment
As our classes are delivered online, parents and guardians should help ensure that learners participate from an appropriate environment.
4. Appropriate Conduct
Learners, parents, guardians, tutors and other members of the Learngrid community are expected to communicate respectfully and appropriately.
5. Reporting a Concern
If a parent, guardian, learner or member of staff has a safeguarding concern, it should be reported to Learngrid as soon as possible.
6. Protection of Learners
Safeguarding concerns will be handled seriously and appropriately, with the safety and wellbeing of the learner being a primary consideration.
7. Contact
For safeguarding-related enquiries, please contact the Learngrid team through our contact page.